What We Value

Company philosophy   

“The PP is a family-run business with the commercial aim of gaining profit,
but not at all costs, taking a humanistic approach to people and following
a sustainable path”.

Guest satisfaction is our number one priority. We see it as our duty to
maintain secure, long-term employment. Through our sustainable practices,
we acknowledge responsibility towards our fellow human beings, towards
the environment and society and towards our town and our country.

Service

We believe that the service we provide requires us to work on the same level
with guests, owners and members of staff. We expect a great deal from
ourselves and our staff and, in order to fulfil this, we guarantee the best
possible initial and ongoing training. We have consistently and resolutely
followed this approach for over 45 years.

Appreciation

We believe that appreciation entails showing respect, acceptance and
considerateness towards guests, members of staff and towards each other
in senior positions. Our task is to create a climate of trust in which staff
can develop enthusiasm and motivation for their work.

Responsibility

We believe that responsibility involves creating an atmosphere of trust where
guests and members of staff are included in our decision-making process.
Acknowledging responsibility for oneself and for others leads to respectful
and considerate behaviour towards one another. We place a lot of emphasis
on assigning responsibility to our employees. However, we quite understand
that you can’t make an omelette without breaking eggs. Therefore, our
employees are allowed to make mistakes because we feel confident that these
mistakes bring with them chances for change which, in turn, enables our
employees, with our support, to provide an even better service.

Stability and constancy

We believe that stability and constancy are not a question of years but of decades. Tradition and innovation come together in our hotel. We are committed to maintaining long-term relationships with our guests, our employees and the area. Despite uncertain times, we still strongly believe
in the quality of a partner’s handshake. We keep to our word and insist that others do likewise.